Parts Business Development Manager – Peterborough About the company This is BRAND NEW parts division of this leading Automotive Group. The Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, we have been a family owned and run business for over a century. The Group now operates out of 13 full service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire. Employee Benefits * Company Car. * Bonus Payment. * Increased holiday entitlement with length of service. * Recruitment incentive awards. * Healthcare scheme. * Cycle to work scheme. Working Hours * 42.5 Basic Weekly Hours – Monday to Friday Main Duties and Responsibilities * Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone * Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner * Development of increasing both the sales and recognition of the Partscomm brand in the respective areas covered * Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives * Excellent organisational skills in a customer service environment Person Specification * Prior knowledge of the automotive industry. * Have a good understanding of the sales process and success in closing the sale * Computer literate (word, excel, CRM and outlook). * Excellent administration skills. * Enthusiastic. * Approachable. * Outstanding organisation skills. * Good clear telephone manner. * Customer service driven. * Strive to ensure customer satisfaction at all times. * Use of EPC’s