We are delighted to be recruiting on behalf of a well-established and customer-focused organisation to appoint a professional and personable Temporary Receptionist to support their Aftersales team in a short-term, high-impact role in Country Durham. This is an excellent opportunity for someone who thrives in a fast-paced, customer-facing environment and enjoys delivering outstanding service. Over a 4-week period, you will play a key role in ensuring smooth day-to-day communication with customers while supporting the wider Aftersales function. Working closely with the Aftersales team, you will be the first point of contact for customers, helping to create a positive and professional experience at every interaction. What You’ll Be Doing: * Answering and managing incoming calls in a professional, friendly and efficient manner * Taking clear and accurate messages, ensuring they are passed promptly to the relevant team members * Making outbound calls to customers to gather feedback on their recent experience * Conducting pre-visit calls ahead of scheduled appointments * Providing general administrative support to the Aftersales team as required * Maintaining a high standard of customer service across all interactions What We’re Looking For: * Strong telephone manner with confident and clear communication skills * Excellent organisational skills with strong attention to detail * Ability to manage a high volume of calls in a calm and professional manner * A customer-focused mindset with a friendly, approachable attitude * Previous experience within a receptionist or customer service role is preferred * A reliable and proactive approach, with the ability to hit the ground running Role Details & Benefits: * Duration: 4 weeks (Temporary) * Start: Immediate start preferred * Hours: Monday to Friday, 08:30am – 14:00pm This is a temporary position and Elvet Recruitment Limited will be acting as an employment agency on behalf of our client. By applying for this job you accept the T&Cs, Privacy Notice, and Disclaimers which can be found on our website. To discuss this role in more detail, please call Heather Sweetman at Elvet Recruitment