Remote (regular attendance at Fanshaws required)

What you’ll do

• Lead day-to-day quality and compliance activity across the External Quality team.
• Plan and chair UK EQA team meetings; contribute to standardisation activity.
• Hold regular 1:1s, track KPIs/targets and agree CPD plans to develop the team.
• Support investigations, appeals and complaints in line with policy and direction.
• Plan and complete monitoring visits to IMI-approved centres (UK and, where required, international), reporting on performance and risk.
• Complete centre risk assessments and maintain an EQA strategy for each allocated centre.
• Identify non-compliance, agree action plans and applying sanctions where required.
• Provide clear advice and guidance to help centres improve quality, consistency and effectiveness.
• Carry out prospective centre approval and investigative visits, making evidence-based recommendations.
• Maintain accurate records, close engagement forms in Centres Hub and keep IMI systems up to date.
• Design and deliver workshops for internal teams, centres and international audiences.

What we’re looking for

• Comprehensive, up-to-date knowledge of requirements for approved centres.
  
• Strong communication skills with the ability to advise, guide and influence stakeholders.
  
• Excellent planning and time management, with an analytical and self-motivated approach.
  
• Confident report writing with the ability to produce accurate, clear records.
  
• Ability to run training sessions/workshops.
  
• Comfortable using IT systems to access information and produce documentation.
  
• Appropriate occupational qualifications.
  
• Assessor and Internal Quality Assurer qualifications.
  
• External Quality Assurer qualification (or willingness to achieve once in post).

Why join us

You’ll join a team focused on raising quality and consistency across our approved centres, where your expertise will directly support learners, employers and stakeholders. This role offers the opportunity to lead, influence improvement and help shape how we deliver external quality assurance.

Benefits

• We offer a competitive salary and a great benefits package, including:
  
• 8% non-contributory pension
  
• 28 days’ annual leave plus bank holidays
  
• Private healthcare for you and your spouse/partner (opt-in)
  
• Remote GP service (opt-in)
  
• Medical cashback scheme (opt-in)
  
• Death in service benefit (3x salary)
  
• Professional membership paid
  
• Annual training and development fund

We’re committed to creating an equitable and inclusive workplace. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we’ll be happy to support you.