About the role: To provide support to customers in the field; ensuring that the company is represented in a professional manner and managing on-site installations, repairs, and diagnostics. * Troubleshooting, testing, repairing, and servicing technical and mechanical equipment. * Providing service and customer support during field visits. * Diagnosing errors or technical problems and determining solutions. * Producing detailed service reports. * Operating vehicles and machinery in a safe manner. * Following company procedures and protocols. * Cooperating with technical teams and sharing information across the organisation. * Making appropriate recommendations and briefing on repairs, diagnostics, and equipment specifications. * Building positive relationships with customers. Key Sills and Requirements: Technical Expertise, Auto electrics: 3 years (preferred). The role requires significant travel, all over the UK, ability to work independently. Clean full UK driving license essential