Under the direction of the Supervisor and the Manager, the Multi Modal Freight Operator is responsible for processing airfreight and ocean freight shipments from quotation to completion. Mon-Fri role Location Glasgow Salary £26-35k depending on experience Duties Include: * Processes shipments Air /ocean/ Road * Completing all relevant Import / Export paperwork, entering console data. * Completing HM Customs paperwork depending on mode of transport. * Completing HAWB’s, MAWB’s and IATA forms. * Dealing with customer queries. * Arranging collections and deliveries of freight with haulage companies. * Providing Air /Road / Ocean quotations to customer. * Negotiating ad hoc rates with suppliers. * Invoicing shipments and keying off of supplier’s invoices. * May have responsibility for ensuring sufficient stationery is available for departmental needs Eq, airwaybills and ocean bills . * Other duties as assigned by Manager/ Supervisor * Ensure Compliance to EU GDP 2013/C 343/01 Guidelines in Terms of Storage and Transport of Pharmaceutical Product. * Ensuring Transport Temperature Control requirements are maintained through the various Routings of Air, Road and Sea, in addition to the Reporting of any Temperature Excursions while In Transit. Key Skills: * Experience of consolidations, HAWBs/MAWBs and IATA shipment procedures (essential); * Training in dangerous goods and knowledge of letters of credit (desirable – training can be given). Knowledge of: * customs procedures as well as Inward & Outward Processing Reliefs (essential); * MS Office (WORD, OUTLOOK, EXCEL) * ASM / Chief system, NCTS