Brief overview of the role:
This apprenticeship is the level 3 Heavy Vehicle Service & Maintenance Technician standard programme with Serco, Derbyshire, Longcliffe DE4 4HN . As an apprentice, you will learn how to maintain and repair large commercial vehicles to the manufacturers and DSVA standard.

Working week:
Monday – Friday shifts between 7:00 – 15:00

Positions available:
1

Vacancy description:
We, at Serco, are looking to recruit a heavy vehicle mechanic apprentice to support with repairing, maintaining, inspecting all Serco commercial vehicles within the fleet maintenance facilities. Serco has a strong commitment to apprentices and training. As a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme and beyond with endless opportunities for career progression within the business.

The role will see you develop professional relationships with colleagues eager to share their knowledge, helping you to grow within a friendly team.

As part of the role, you will be responsible for completing diagnostic tests using manual tools and technological devices, working with clients and co-workers to establish a timeframe for the completion of each inspection or repair in accordance with KPI’s.

The key duties include supporting with performing maintenance inspections and repairs on all vehicles presented with guidance. You will keep the workshop clean and to standard while highlighting to contract management staff all vehicle defects, identifying faults and repairing as needed.

Other key duties will include undertaking any other ad hoc duties while providing high standards of courteous interaction with all individuals, including visitors and Serco colleagues. As you gain more experience, your role will become more challenging and varied with more autonomy to take on tasks through your apprenticeship training provider.

Requirements and prospects

Qualifications Required:
The ideal candidate will have GCSE’S grades A* to C (or 9 to 4 in the new grading system) in Maths and English or the acceptable equivalent.

Desired skills:
We are keen to speak to candidates who are team players but do not shy away from working on their own initiative, taking responsibility for their own workload ensuring tasks are prioritised effectively; with the ability to work to strict deadlines whilst achieving a high level of accuracy.

Being confident and motivated to learn to repair and maintain HGV vehicles with an eye for attention to detail and a basic understanding of procedures along with the willingness to learn are key to be successful in this role.

Personal Qualities:
It is essential that you can travel daily to the Serco Workshop to arrive on time for work. As part of the recruitment process you will be required to complete online assessments and you will be required to undergo security checks, which includes a check of criminal records.

Training to be provided:
Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you.

You will also receive 1-2-1 support from your Development Coach to help you achieve:
• IMI Heavy Vehicle Service and Maintenance Technician Level 3

Future Prospects:
What we offer:

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme.
• Annual tool allowance (available after 12 months of employment with Serco)
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.
• We supply an apprentice starter kit