Groomfield Recruitment are on the look out for multiple, dedicated Customer Services Coordinators to join our client's dynamic team based in Birmingham Business Park. This is an excellent opportunity to be part of a company that values exceptional customer service and team collaboration. * £23,800 * Permanent contract * Work in a professional business park setting * Training and development As a Customer Services Coordinator, your primary responsibilities will include: * Delivering top-notch customer service by promptly responding to customer inquiries and resolving issues * Handling a high volume of inbound calls * Professionally directing calls to the relevant departments * Communicating effectively with customers through various channels, including phone, email, and chat * Maintaining accurate and detailed customer records using customer relationship software * Collaborating with cross-functional teams to ensure customer satisfaction and problem resolution The successful Customer Services Coordinator will have: * Previous experience in a customer service role * Excellent communication skills * Proficiency in using Microsoft software packages * The ability to multitask * Strong attention to detail and accuracy Our client is a reputable company based in Solihull Business Park. They are known for their commitment to delivering excellent customer service and for fostering a collaborative working environment. If you're a skilled communicator with a passion for customer service, this Customer Services Co-Ordinator role could be the perfect fit for you. Don't miss out on this opportunity to join a dynamic team and develop your career. Apply now! If you've previously held roles such as Customer Service Representative, Customer Support Specialist, Client Services Co-Ordinator, Customer Relations Officer, or Customer Support Co-Ordinator, this position could be your next career move