NEW SERVICE RECEPTIONIST ROLE Dove Holes 28k + company benefits My Client, based close to Stockport, is currently looking to recruit a Service Receptionist to be based front of house, answering incoming service related calls, supporting the Service Advisors and workshop with various admin related duties. Hours for this Service Receptionist are Monday – Friday 8.30 – 5.30. Duties of the Service Receptionist : * Ensure all receipts and the amount taken from the customer matches the invoices, then pass banking sheet on to Accounts department * Checking that every receipt/cost is accountable * Check all bookings that are due in the following day via system to make sure there are no outstanding recalls * Ensure that if a recall is found, this must be added to the booking for the Workshop and Service Advisor to be aware of * Check all bookings the day before against VMS to ensure records match the customer’s records * Update VMS if customer details have changed * Calling all customers booked in for the following day and confirming their appointment and any other requirements they may have. * From time to time you will required to raise a job card if requested to do so by the Service Manager, Service Advisor, Workshop Controller or a Technician * Ensure all job cards are filed away by job number order promptly once completed * Turning PDI requests from sales into job cards * Once check is completed, pass on job cards to workshop so that the required sales request can be carried out * Ensure that once the workshop have carried out the requested work that the job card is invoiced and the correct paperwork is given to Sales Admin on a daily basis Please contact Katy at YOLO Recruitment to find out more, regarding this Service Receptionist role, please get in touch with Katy at YOLO Recruitment via email, text, WhatsApp or call me at anytime
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