NEW SERVICE RECEPTIONIST ROLE Bromley, Kent Salary: 30k basic + incentives + company benefits My Client a main, car dealership in Bromley are looking for a full time, permanent Service Receptionist / Aftersales Receptionist to join they team. You will ideally need previous admin or reception experience in an aftersales or motor trade environment. As the Service Receptionist / Aftersales Receptionist, you will be based front of house, answering incoming service related calls, supporting the Service Advisors and workshop with various admin related duties. Duties of the Service Receptionist / Aftersales Receptionist : * Ensure all receipts and the amount taken from the customer matches the invoices, then pass banking sheet on to Accounts department * Checking that every receipt/cost is accountable * Check all bookings that are due in the following day via system to make sure there are no outstanding recalls * Ensure that if a recall is found, this must be added to the booking for the Workshop and Service Advisor to be aware of * Check all bookings the day before against VMS to ensure records match the customer’s records * Update VMS if customer details have changed * Calling all customers booked in for the following day and confirming their appointment and any other requirements they may have. * From time to time you will required to raise a job card if requested to do so by the Service Manager, Service Advisor, Workshop Controller or a Technician * Ensure all job cards are filed away by job number order promptly once completed * Turning PDI requests from sales into job cards * Once check is completed, pass on job cards to workshop so that the required sales request can be carried out * Ensure that once the workshop have carried out the requested work that the job card is invoiced and the correct paperwork is given to Sales Admin on a daily basis The successful Service Receptionist / Aftersales Receptionist will work: Monday – Friday 8.00 – 6.00 and 1 in 3 Saturdays 8.30 - 12.30 (paid as overtime). To apply for this Service Receptionist / Aftersales Receptionist role, please get in touch with Katy at YOLO Recruitment
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