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Posted: 84 days ago   Expired

Workshop Controller

Salary: £40,000

Location: Guildford

Job type: Permanent

Category: Guildford Workshop controller Workshop Controller

We are a family-owned company established since 1899 and have locations in Guildford, Maidstone, Canterbury and Shoreham representing Vauxhall, Nissan, Fiat, Abarth, Alfa Romeo, Jeep, MG, SEAT, CUPRA and DAF Brands. As part of our continued growth plans, we are looking to recruit a high calibre individual to join our FG Barnes branch as a Workshop Controller. What you will be doing as a Workshop Controller: * Managing and delegating the workload of the Technicians to ensure smooth running of the Workshop. * Managing time and resource is key to ensuring productivity is maximised and that deadlines are adhered to. * Supporting front desk Service Advisors and addressing customer queries. * Responsibility for the quality of Technician output covering all mechanical and report aspects as well as audit compliance. * Ensuring all aspects of Health and Safety are maintained in the Workshop. * Ordering of parts to meet Workshop needs. * Mentoring and developing the Technician team to ensure they meet all aspects of Training and personal development dependent with their grade. What we are looking for: * The ideal candidate will need to have a proven track record of running an efficient workshop environment as a Workshop Controller. * We would also consider applications from experienced technicians who have demonstrated strong supervisory skills in the previous roles who are looking to make the next step in their career. * The individual should be proactive, process driven, enthusiastic and committed to meet the high quality of work expected and to work within a professional team. * The ability to prioritise and make decisions along with excellent communication skills both verbal and written are also vital to the role. * Able to take initiative and ownership of issues with a proactive can-do attitude What we need from you: * Full valid UK driving licence * Eligibility to work in the UK * Establish and achieve personal objectives as agreed with Group Aftersales Manager * You must be able to communicate effectively with customers, in a clear and concise manner * A team player who offers help and support to others * Able to multi-task and switch between task * Willingness to learn and keep up-to-date with product and technical information * Thrives in a high pressured environment * The ability to work in a fast paced, dynamic and challenging environment * The ability to manage your time and workload effectively with minimum supervision


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