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Posted: 58 days ago   Expires in: 0 days

Workshop Controller

Salary: £30,000

Location: North Shields

Job type: Permanent

Category: Workshop controller Workshop Controller

Workshop Controller Lookers North East Prep Centre Contract Type: Permanent, Job ref. req12018 Basic Salary £30000 OTE up to £36000 Looker Accident & Repair Centre Newcastle are looking for an experienced Workshop Controller. You will be ensuring the smooth and efficient flow of the workshop at all times, planning incoming work, assisting each area to optimise it's workflow so that jobs are ultimately managed and progressed to completion in a timely and efficient manner and provide guidance to the team of Technicians to ensure customer satisfaction measures & workshop targets are met. Responsibilities include: Supervising and motivating our team of MET Technicians, Panel Technician & Paint Technicians proactively reviewing daily workload to seek opportunities that will help drive performance Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas Evaluating the necessary route for vehicles into the workshop teams and distributing work to the correct department within the workshop Distributing and controlling the allocation of jobs to the workshop team to maximise quality and overall efficiency. Monitoring parts supply and expected arrival dates, Monitoring completion dates and over age/late cases and update daily. Monitor of the workshop KPI's in particular days in stock and completion targets. Assisting Managers and Team Leaders in implementing and maintaining effective processes to ensure that all Vehicles reach the Lookers quality standards and that this is achieved in a timely manner. Creating and maintaining professional relationships with all workshop Managers and Team Leaders. Why us...? Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus; Enhanced holidays that increase with service Eligibility to join one of our car schemes Critical illness cover after 2 years and Life Assurance Smart Health - free access to support 24 hours a day, 365 days a year Enhanced paid maternity, paternity and adoption leave For some roles a company car and additional earning potential through commission or bonus.We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for? Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received


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