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Posted: 41 days ago   Expires in: 8 days

Workshop Controller

Salary: £33,000

Location: Reading

Job type: Permanent

Category: Workshop controller Workshop Controller

Due to an internal promotion this is an exciting opportunity for an experienced Workshop Controller to join one of the UK’s leading vehicle rental specialists in our busy site in Reading. Your role, as Workshop Controller, is about supporting our customers to deliver on their business promises, while working closely with the Rental team to ensure optimum levels of stock vehicles are available to receive and accept new hires. Your aim: ensuring we get their vehicle back on the road safely and in quick time. Also overseeing repairs are done to the correct standards and methods. The workshop delivers maintenance, servicing, and warranty work for a fleet of around 1150 vehicles inclusive of local non-workshop sites, also supporting the de-fleeting and bolt on repairs of vehicles. The workshop is an important part of our business, supporting a broad range of business customers, covering all aspects of different repairs including warranty claims. With an ever-changing workload, our modern workshop is equipped with the latest technology and manufacturer-specific diagnostic tools - it is a bustling, exciting place to be. You have a central role to play in the smooth running of the workshop by maximising the profitability, productivity, and efficiency of the workshop team. You are also the decision-maker for the technicians on recharge and warranty opportunities too. Key to your success is your ability to ensure the workshop produces work that complies with the highest technical and quality standards and, above all, helps us deliver on our service commitment to customers. About you * At heart, you are a qualified technician with a solid mechanical background - your colleagues value your technical knowledge and understanding of jobs from routine servicing and maintenance to more complex diagnostics. * You have a common-sense business approach - you know what makes a great workshop and how to maximise efficiencies and opportunities to produce outstanding results. * You are organised, decision making on a daily basis, with communication skills to promote a can-do attitude throughout the Technical team. * Above all, you are a people person - you care about those around you and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team. * You get involved in every part of our business – you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done. * You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Controller, you will know just how to solve it. * Supporting the Workshop Manager in line with specific targets and forecasts. As Workshop Controller, we offer: * A competitive starting salary with quarterly bonus scheme. * Additional employee benefits (including employee assistance, life assurance, pension, retailer discounts etc.) * A clear career development pathway and our commitment to supporting your professional development through in-house and industry-recognised training. * The opportunity to work with and service world-renowned automotive brands including Ford, Mercedes, Peugeot, and Vauxhall. Be part of the future of vehicle rental. If you would love to join our amazing team in Reading as a Workshop Controller, we encourage you to find out more. Apply today

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