TECHNICAL SERVICES EXECUTIVE - HAMPTON - UP TO £35K - GOOD BENEFITS Please note that this role will be totally office based If you have good automotive technical skills along with fantastic customer service skills, then this could be the role for you! This role offers great benefits including company performance related bonus scheme, private medical cover, life assurance, 25 days holiday (FTE) and subsidised gym membership? My client is an independent services company specialising in vehicle management based in Hampton. They are an established and forward thinking company who have this great opportunity reporting into the Operations Manager and the Technical Services Team Leader. Accountabilities: * To monitor and action all modules of the 1Link Service Network platform in order to ensure that the focus is always maintained on cost control and vehicle downtime. * To ensure that all work authorised is in accordance with manufacturers servicing schedules and industry recognised times whilst paying attention to vehicle histories, contract type, contract duration, warranty position and client specific procedures. * Liaising with vehicle manufacturers in order to escalate issues and secure warranty and goodwill contributions. * To ensure that telephone calls are dealt with promptly and efficiently. To help and advise the Account Management team with technical and procedural questions. * To carry out all specified administrative tasks according to operational procedures, to include (but not limited to) service bookings, downtime management reports, and invoice processing. * To ensure breakdown and recoveries are directed to appropriate network repairers in accordance with departmental procedures. If you have a professional and positive attitude, building and maintaining relationships with internal and external customers and can work to tight deadlines then please do apply now