Service Advisor Alperton, North West London £25,000 - £35,000 OTE/annum We are looking for a Service Advisor for a Franchised Car Dealership in the Alperton area of London. Customer Service Star who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Key Responsibilities and Accountabilities Drive the standard in customer care with the diverse customer base. Manage the relationship between customer and dealership. Manage the service process effectively. Go beyond process in delivering exceptional customer service. Deliver effective value-added sales solutions to customers to ethically promote the wide range of products and services.Essential Skills & Experience Administrative experience. Able to handle sensitive and confidential information. Excellent communication and customer service skills with experience handling complaints. Evidence of customer facing administrative experience. Experience in a selling/customer service environment. Full driving license held for a minimum of 6 months with fewer than 9 penalty points. Evidence of 'Right to work in the UK' Able to work to deadlines. Join a friendly local team, and you'll soon discover that we'll invest both in our business and in you. From a comprehensive training and development programme. Are you a team player? Are you customer focused? Do you have great organisational skills? Can you drive the standard in customer care? Together with a generous rewards and structured approach to training and development, this role offers real job security and every opportunity to progress. So if you are looking for a career, please apply. In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package 1 in 3 Saturday AM rota Bonus payments based upon your performance Access to Perks at Work discounts If we have not responded to your application within 5 working days, please assume that on this occasion your application has not been successful. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information