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Posted: 31 days ago   Expires in: 26 days

Service Advisor

Salary: £21,000

Location: Immingham

Job type: Permanent

Category: Advisor

Motor Trade Service Advisor required in North East Lincolnshire Monday - Friday 8.00pm/8.30pm - 5.00pm/5.30pm 1 in 2 Saturday's, 8.00am - 1.00pm Salary - £20,000 - £21,000 per ammum We are looking for an Automotive Service Advisor to join our Client's aftersales department in North East Lincolnshire. The ideal candidate will have experience working on a service reception, booking customers in for service, arranging vehicle collection & handovers, upselling additional work where required and consistently delivering an excellent level of customer service. Responsibilities: * Make outgoing calls to new and existing customer base * Communicate with customers about their vehicle service/Mot /warranty/ issue * Communicate with the service team about vehicle status * Advise customer of any changes to collection times/additional faults/ price in a professional manner. Ensure customer satisfaction at every step of interaction * Maintain excellent relationships with all customers to ensure repeat business * Answer customer queries or questions with great professionalism. * Use all methods of customer communication including :on-line booking, phone calls, letters, email and face to face interactions to schedule and book appointments, vehicle drop-off /collections * Process customer payments /credits * Display (over a period of time) an extensive knowledge of our products and services. The successful candidate will form part of a small but busy team and therefore should be able to work well under pressure and prioritise a busy workload. Full company details available on application. Apply now with your full CV to Hollie or Mary at WeRecruit Auto Ltd quoting job reference ST262 Automotive - Motor Trade - Dealership - Service & Aftersales - Service Advisor - Service Adviser - Customer Service Advisor - Bookings Advisor - Service Bookings - Service Reception - Automotive - Motor Trade - Service & Aftersales - North East Lincolnshire - Yorkshire - East Yorkshire Full Time - Permanent - Job Follow us on Twitter @werecruitauto Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities

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