JOB PURPOSE The role of the Land Rover Parts Manager is to: ➔ Manage the sourcing and supply of manufacturer vehicle parts. ➔ Achieve parts sales volumes and profit objectives through motivating and developing the parts team. Department/Business/Location: Parts Reports to: Aftersales Manager Direct Reports: Parts Team KEY RESPONSIBILITIES Last updated 11.08.2022. This Job Description is not contractual, and the content may be updated at any time. ➔ Ensure effective stock control and warehouse management through regularly reviewing key operating controls (negative stock reports, PDR’s, margin and volume performance) in line with manufacturer and business operating requirements. ➔ Monitors and evaluates customer needs and competitor activity in the parts market, ensuring that campaigns are relevant and targeted. ➔ Maintain customer service standards and parts processes that are in line with and meet brand standards and business requirements. ➔ Ensure predictive parts ordering takes place to maintain high levels of customer service. ➔ Maximise commercial opportunities through developing and implementing campaigns within specific market sectors. Regularly review parts accessory displays to reflect sales trends and opportunities. ➔ Regularly communicates and interacts with members of other departments to develop the business and the business team ethos. ➔ Recruit and select the parts team members in line with organisational and manufacturer requirements. ➔ Maintain standards of performance of the parts team through effective coaching and performance management. ➔ Maintain a safe and healthy working environment, ensuring staff comply with Health and Safety requirements. Skills & Requirements Essential ➔ Understanding of vehicle design, function and location of parts. ➔ Proven experience of working with vehicle parts and stock management ➔ Attention to detail and maintains good, accurate quality of work. ➔ Competency in numeracy, literacy and IT. ➔ Able to plan, organise self and meet agreed work deadlines. ➔ Energy and enthusiasm. ➔ Smart appearance. Experience Essential ➔ Relevant motor industry experience, including stock management