Parts Manager Job Title: Parts Manager Salary: £35.000 Location: Newcastle My client, a commercial vehicle business is looking to expand their team with the addition of a Parts Manager. Parts Manager Role To manage Parts Departments and ensure that agreed targets and objectives are met and that Compliance and governance are implemented and adhered to, ensuring that Imperial and Franchise partner standards are achieved, whilst ensuring that site-specific budgets met overachieved. Ensure maximum levels of profitability and efficiency are achieved within both Parts Departments. Ensure the highest levels of customer satisfaction are achieved through all levels of customer contact. Ensure high standards of housekeeping are maintained in the parts areas and the standards set by our Franchise Partners are met. Daily stock and VOR order ratios to be monitored and challenged to ensure maximum buying discounts. To control F/C WIPs ensuring; nothing older than 7 days with 'X' status WIPS at 'M' status to be deleted after 14 days WIPs at 'R' or 'N' status to be resolved after 5 days To review Back Counter WIP and work with Service colleagues to minimise risk to the Company. Ensure Company parts back order policy is complied with thoroughly throughout both Departments. Identification and investigation of low margin transactions (against benchmark). To review and action daily all outstanding cash invoices > 1 day. Reduction in Old Unit Surcharge value by highlighting to sites all items > 3 months. To review and report on any WIP with surcharge part numbers not picked or credited. To assist with backorder situations as required, ensuring that all parts are achieved as urgently as possible to fulfil customer requests. Control stock adjustments to ensure compliance with authority levels. Carry out daily stock orders whilst ensuring that acceptance levels are always above a minimum. Schedule, prepare and manage twice annual full stock audits. Schedule and implement perpetual stock audits to comply with Imperial requirements. Control of VOR orders to maximise buying discounts. Control stock holding and parts purchasing to agreed parameters. Become fully conversant with all Aftersales procedures and ensure that these are maintained in accordance with the Company procedures manual Promote the development of the Parts Department and carry out special projects as and when required. Assisting the delivery drivers with their van routing where needed. Ensure that Health and Safety objectives are met at all times as a minimum. Parts Manager Skills & Experience High level of Kerridge DMS knowledge. Process orientated. Commercial acumen. Communication & listening skills. People management skills. Flexible and adaptable to change. Ability to work with all internal and external stakeholders. Able to travel to all group locations regularly. If you are interested in this exciting Parts Manager role please contact John Barnes on (phone number removed) or send your CV to