Up to £26,000 per annum subject to skills and experience ​Denaby Main, Doncaster Ref: VA1758 ​ Benefits * Competitive salary * 29 days holiday including public holidays plus additional days with service * ​Pension contributions * ​£1,000 recommend a technician bonus incentive * ​Enhanced parental leave * ​Enhanced sick pay * ​Talk to us about flexible working * ​VIP Awards – colleague recognition scheme * Cycle to work scheme​ * Benefits app – high street/online discounts, discount vehicle maintenance & repairs and so much more! * ​Steer Academy provides accredited ongoing training – paid for by the business * ​Opportunities for career progression ​ Exciting opportunity to join our dynamic and dedicated team in Doncaster! ​ ​Due to continued business growth, we are recruiting a Customer Service Call Handler to join our Central Claims Team based in Doncaster. ​Within this role you will operate across our phone system and by email to support customers in a variety of different ways. We are seeking a candidate who is passionate about providing our customers with an expert and personal experience, making it clear the things they value are in safe hands at Steer Group. ​You will be responsible for: * Delivering a fast and efficient service to insurers and customers. * Ensuring accurate administration of customer files, whilst building a genuine rapport. * Handling telephone and email enquiries within the central hub. * Efficiently deploying claims based upon a geographical area. * Working to targets to achieve team and individual goals. ​ ​About You ​In order to excel in the role, it is vital that you have excellent customer service skills, the ability to multitask, good organisational skills and the ability to work in a fast-paced environment. ​A professional telephone manner is essential for this position, as is the ability to communicate effectively via email. You will be a team player, as well as be able to work individually to achieve daily targets. ​ If you are passionate about delivering exceptional customer service and are seeking a new challenge in a growing automotive repair business that values integrity and innovation, apply today