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Posted: 88 days ago   Expired

Customer Service Advisor

Salary: £0

Location: Leicester

Job type: Permanent

Category: Advisor

About the role We are looking to recruit multiple Customer Service Advisors to develop our growing Contact Centre within the Jaguar Land Rover division. Our contact centre team is responsible for handling numerous customer queries relating to repair work and servicing of our vehicles. Every query must be handled with care and precision; together with being able to achieve set performance targets and productivity levels that are required within a Contact Centre environment. You will be joining a fun, friendly and supportive team who will give you all the tools and training you need to succeed in a career with Sytner. We will support you with your day to day duties as well as providing a clear path of progression for you. The role will be remote working due to current circumstances. But you must be prepared to travel into our Leicester Head Office when things begin to return to normal. There will still be the flexibility to work from home after this. About you Previous experience within a Contact Centre environment is NOT essential as full training will be provided. All we ask is that you have a willingness to learn and a positive attitude. You should be able to work well under pressure in a very busy and ever changing environment and be flexible with business requirements. You must possess a positive outlook and also hold a solid track record in terms of reliability and attendance. The ability to work alongside and build relationships with our retailer teams is a must in order to maintain the high levels of service that we pride ourselves on. Why Sytner? Sytner Group currently represents over 21 of the world's most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to 'Developing Talent' and 'Building Careers'. We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers. We are committed to being the best company to work for and recently we were ranked the top rated retailer on Glassdoor as a result of direct colleague feedback

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