Do you have a passion for delivering an excellent customer service to internal and external customers? Would you like to join a team where you can significantly influence the growth of the business? Our client design and manufacture automotive products and are looking for a Customer Service Admin on a permanent basis. The successful candidate will have worked within a manufacturing environment previously. Customer Service Admin Permanent Monday to Thursday 7:30 – 16:00 / Friday 7:30 – 13:00 Flexibility on hours if needed Site based – Brierly Hill Customer Service Admin Job Description Dealing with inbound enquiries and outbound requests from customers Processing quotations and orders. Loading customer schedules/using customer portals when required Expediting/chasing internal planning departments to ensure accurate timescales provided to customers Work across multiple departments to meet customer requirements and resolving any customer concerns Using ERP/Sales order processing software Customer Service Admin Essential Experience/Skills/Qualifications Experience carrying out a similar sales administration/customer service position Excellent communication skills, both verbal and written Must have experience using MRP/ERP systems If you feel you’re a good fit for this position, please click ‘apply
Advertising your job vacancies with the IMI is an ideal solution to fix your recruitment needs at low cost.