Assistant Service Manager Franchised Motor Dealership - Manchester We are currently recruiting for an experienced Assistant Service Manager on behalf of a successful and growing automotive business in the local area. This is an excellent opportunity for a strong Service Advisor, Senior Service Advisor, or existing Assistant Service Manager looking to join a busy aftersales operation with a strong earning potential and clear career progression. Key Responsibilities: Supporting the Service Manager with daily department operations Overseeing and motivating the team Ensuring high levels of customer service are maintained Managing workshop loading and workflow Assisting with KPI performance and departmental targets Handling customer queries and escalations professionally Maintaining strong communication between workshop and front-of-house teams Requirements: Previous experience within an automotive aftersales environment Strong leadership or supervisory experience Excellent customer service and organisational skills Ability to work in a fast-paced dealership environment Kerridge / DMS experience advantageous but not essential Package: £35,000 basic salary £53,000 OTE 45-hour working week 1 in 4 Saturdays Genuine long-term career prospects If you're looking for your next step within automotive aftersales and want to join a well-established business offering stability and progression, apply now for a confidential discussion. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission