Workshop Manager Permanent/Full-Time Location: Didcot Shifts: Monday-Friday (Plus one in four Saturday mornings) Hours: 07:30-17:15 Salary: £36,000-£40,000 DOE Pertemps are recruiting a Workshop Manager for a company in Didcot due to business growth. The company are a world leading specialist in their sector, providing unparalleled service to their customers. This position comes with an immediate start date following the interview process. As a successful Workshop Manager, your responsibilities will be: Lead and manage the workshop team, ensuring that targets are met, and quality is maintained Foster strong communication between departments, including our Bodyshop and Parts Sales, to ensure seamless workflow Manage work levels to optimise output and productivity in the workshop Identify and implement opportunities to increase workflow efficiency and make the most of our team's skills and space Promote professional upsell opportunities through customer service and technician reports Oversee daily operations, including holding workflow meetings to ensure smooth processes Represent our brand to customers, ensuring a positive experience at every touch point Track and manage bookings, estimates, and customer interactions through our CRM system Oversee invoicing and ensure accurate job tracking, compiling regular KPI reports for management What we are looking for in the successful Workshop Manager: Strong organisational skills with the ability to prioritise tasks effectively A proactive, can-do attitude, and the ability to take ownership of issues Ability to handle multiple tasks in a fast-paced environment A proven track record of achieving targets and goals Excellent customer service skills with the ability to upsell opportunities A keen attention to detail A full UK driving licence In return you will receive: Competitive salary + Bonus scheme 20 days holiday + Bank Holidays + Christmas off Employee Benefits Plan, including discounts and team events Company Pension Employee referral bonus scheme If you are interested in this role, please click apply or call Jamie at our Pertemps Didcot branch