We are looking for a skilled and dedicated Workshop Controller to join our team in Ballymena. Don’t wait around! If you are passionate about the automotive industry and have a drive for delivering exceptional service, we would love to hear from you. Role info: Workshop Controller Ballymena £35,000 Plus Bonus Plus Complete Benefits Package Including Pension Full Time - Permanent Working with us: We are a family business with our staff at the heart of everything we do. Our aim is to train, motivate and retain our staff and offer them a rewarding place to work. Your work with Curtis happens in tandem with your Toyota Brand Training to make you the best you can be. Our desire for continuous improvement is also reflected in our recent achievements as a business. Curtis Toyota is proud to offer our local community a warm and professional welcome. At the start of 2023 we were recognised as being in the top 3 Toyota Dealerships for customer experience in the whole of the UK network. Our local community is everything to us and we support a number of local causes and charities. The Workshop Controller role: As a Workshop Controller, you will be instrumental in the smooth and efficient running of the workshop, focusing on training, productivity, and customer satisfaction. You will ensure the highest standards are met and maintained by overseeing key functions, including: + Identifying training needs for Vehicle Technicians to enhance skill sets + Ensuring workshop productivity meets targets with an emphasis on time management + Promoting and ensuring excellent customer service + Maintaining and servicing workshop machinery and tools to uphold a professional environment + Instilling a "right first time" approach within the team + Offering technical support when required, including training and MOT preparation + Ensuring accurate recording and invoicing through team compliance with processes + Leading by example in workshop housekeeping and security + Liaising with the Service Department to keep customers informed and address any concerns Toyota is the highest ranked Automotive Brand in the world and spends more on R&D than any other company, leading the way in Hybrid engine technology and innovation. We are constantly evolving so there is always something new just around the corner! About you: + A full UK driving licence + Eligibility to work in the UK + Previous vehicle workshop experience + Have a minimum qualification in Mathematics and English, ensuring strong numeracy and literacy skills + A team player What’s on Offer: + Competitive market salary + Paid time off + Performance bonuses + Retirement plan and/or pension + Employee development programmes + Employee discounts + Free parking Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you maybe contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR