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Posted: 55 days ago   Expired

Workshop Controller

Salary: £0

Location: Berkshire

Job type: Permanent

Category: Workshop controller Workshop Controller

About the role An excellent opportunity has arisen for a Workshop Controller to join Sytner Sunningdale Aftersales site based in South Ascot You will oversee our team of technicians and support team within the service department and deliver a full Aftersales experience to our customers , whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be expected to manage workshop loading, utilisation, efficiency, productivity and quality of work. You will be an integral member of the Service Team and deliver the very best customer service with clear vision to run an efficient and professional aftersales operation. This is a full time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you We are seeking a technically knowledgeable individual with an uncompromised understanding of the running of a very busy workshop and as such, previous experience in a similar or technical role is essential. You will need to be skilled in all aspects of running a team and a high volume prestige workshop. You must be able to demonstrate an ability to ensure repairs are 'Fixed First Visit' in an environment that demands quality workmanship and commitment to delivering outstanding customer service. You must possess excellent communication skills and a passion with enthusiasm to work with this prestigious brand. Previous experience working with the BMW/MINI brand would be desirable. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package. We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that: Additional Holiday Industry-leading Maternity, Paternity and Adoption Pay Bespoke Flexible Working Solutions Enhanced Long Service Awards Discounted Car Schemes High Street Discounts At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey

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