Customer Satisfaction: To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels
Generating Gross Profit; To deliver gross profit in the department by maximising the number of hours available, driving revenue per transaction, ensuring 100% adherence to the VHC process and motivating product sales
Workshop Loading: To distribute and control the issue of work to the Technicians to maximise quality and overall efficiency
Supervising the Team; To lead, motivate, coach and develop the team to achieve their daily objectives
you will be required spend 50% of the time on the tools and 50% of the time off the tools
Workshop Controller required for Successful Automotive main dealer in the Bury St Edmunds area.
Our Client is seeking a Workshop Controller to join their busy service department, the successful Workshop Controller will have a previous working experience within a busy Automotive Workshop.
The Salary being offered to the successful Workshop Controller is up to £36,000 with OTE £38,000. Duties of a Workshop Controller
Allocating work to the technicians within the Workshop
Ensuring all associated administration is completed to a very high standard
Maintaining High Levels of Customer Satisfaction
Supervising the team of Vehicle Technicians
Complying with Health and Safety regulations and ensuring the Workshop is a safe place to work
The Successful Workshop Controller will
Have a previous working experience within a Workshop Controller role
Strong Leadership skills
A full and valid UK Driving Licence
Ability to work under pressure and manage a busy Workshop
If you are interested in hearing more, or wish to apply for this Workshop Controller job please send your CV to Danielle Axtell Carty quoting the job reference number.
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