Workshop Controller 📍 Guildford 💰 £39,000 – £50,000 OTE (Dependent on experience) About the Role We are currently recruiting for an experienced Workshop Controller to join a busy and successful dealership in Guildford. This is a pivotal role within the Aftersales team, responsible for driving workshop efficiency, maintaining high standards of workmanship, and ensuring exceptional customer satisfaction. This opportunity would suit an experienced Workshop Controller or a Senior/Master Technician ready to step into a leadership role. Key Responsibilities * Efficiently allocate work to maximise technician productivity and workshop output * Monitor and drive workshop efficiency, utilisation, and overall performance * Maintain strict quality control procedures * Ensure work is completed within agreed timeframes * Work closely with Service Advisors to manage workflow and customer expectations * Oversee warranty processes and manufacturer compliance * Support technician development and training * Maintain high standards of health & safety Requirements * Previous experience as a Workshop Controller, Senior Technician, or Workshop Team Leader * Strong technical knowledge and understanding of dealership workshop processes * Experience within a franchised dealership environment (preferred) * Proven ability to drive productivity and meet KPIs * Excellent communication and leadership skills * Full UK Driving Licence What’s on Offer * Basic salary circa £39,000 (depending on experience) * Realistic OTE up to £50,000 * Bonus scheme based on workshop performance * Ongoing manufacturer training * 22–25 days holiday plus bank holidays * Company pension scheme * Career progression within a reputable dealership group