We have an exciting opportunity for Workshop Control Support to join a well-established company located in Birmingham. Our client is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, they have been a family owned and run business for over a century and offer all commercial Vehicle Solutions. This is a permanent Position. Working Hours Monday-Friday 40 Hours per week Pay £30,000 per Annum Main Duties and Responsibilities of a Workshop Control Support- * Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms. * Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system. * Answering the telephone & dealing with customer enquiries. * Dealing with customer enquiries on the Service Reception counter. * Managing the team of technicians. * Managing the shifts work load in accordance with customer expectations. * Create an accurate hand-over data sheet for the following day’s early service shift controller. * Locking up the site, and setting the alarm system at the end of each shift. * Organisation skills * IT Literate * Experience warranty * Costing retail cards * Use of ADP advantageous Desired Skills of Workshop Control Support- * Organisation skills * IT Literate * Experience warranty * Costing retail cards * Use of ADP advantageous Employee Benefits of a Workshop Control Support- * Paid Overtime * Paid Bonus * Increased holiday entitlement with length of service. * Recruitment incentive awards. * Healthcare scheme. * Cycle to work scheme