Location: Harlow or Glenrothes (flexible hybrid arrangements) Salary: DOE Role: Our client, an esteemed organisation operating within the Defence & Security and Aerospace sectors, is seeking a proficient Windchill Applications Engineer. This role is ideal for a candidate with a strong background in applications DBA and IT support, familiar with Windows, Linux, and specifically Windchill environments. The position is based in Harlow or Glenrothes, offering a hybrid working model with flexible on-site requirements, signalling a commitment to work-life balance while meeting the business's needs. Key Responsibilities: This role is responsible for supporting and maintaining the full application life cycle and day-to-day operation of the Windchill solutions, along with servicing any new business requirements / configuration changes and new standups, utilising industry standard best practice. It will also play a major part in understanding new business requirements, testing and integration for the upcoming expansion to the corporate PLM solution, and be critical to the implementation. You will: Act as the Subject Matter Expert for PTC Windchill PDM, focusing on administration, configuring, and modifying workflows. Perform software upgrades to Windchill both in the Linux and Windows environment with data migration between different platform. Plan works with the Head of Service ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Meet IS assurance governance and policies to ensure we operate with confidence, through effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs). Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative upgrade cycles. Support effective operational supplier performance and repairs & maintenance contracts, including software licensing compliance, software licence & support contract agreements and renewals. Carry out a programme of daily/weekly/monthly checks and develop approaches to improve, streamline and automate the health status of the environment. Collaborate across the breadth of the DT function, develop strong relationships with stakeholders to ensure that the service is supported by the appropriate technical specialists. Ensure backup schedules & data retention and period maintenance are aligned to company requirements and standards. Proactive Identification of risks to service and proposing suitable risk treatment plans in line with departmental approach to risk management. Agree and participate in scheduled BC/DR exercises, to ensure that service is tested and DR ready. Job Requirements: In-depth knowledge of Windchill application with hands-on experience in engineering or manufacturing settings. Strong background in applications DBA and IT support, familiar with Windows, Linux. Ability to perform data migration and software upgrades within Windchill environments. Proven ability to manage multiple tasks and adapt to changing priorities. O/S level Administration experience would be a distinct advantage. Excellent problem-solving skills and the ability to work under pressure. Knowledge of associated engineering tools in the Defence and Aerospace sector or other Industries would be an advantage. Benefits: Hybrid working arrangements, providing flexibility and support for work-life balance. Opportunities for professional development and growth within a leading organisation in the Defence and Aerospace sectors. Access to cutting-edge technology and projects. A collaborative, supportive, and dynamic work environment. Full commitment to employment equality and diversity. If you are a dedicated and skilled Windchill Applications Engineer ready to advance your career within a globally recognised company in the Defence and Aerospace industry, we invite you to apply now and join our client's progressive team