Warranty Test Technician We are currently recruiting for a Warranty Test Technician for a permanent role in the Automotive Aftermarket industry. Working hours are 8am to 5pm Monday to Friday (1 hour lunch break). Warranty Test Technician Job Purpose: * To ensure that all customer warranty returns are analysed/tested in detail to confirm the faults. * Identifying liability and determine acceptance tolerances. * Collect root cause analysis and provide corrective feedback to resolve the issues. * Provide sufficient detailed analysis and escalate to a higher level to enable issue and trend analysis to provide information for warranty cost reduction activities. Warranty Test Technician Job Duties: * Carry out hands-on inspection and diagnostics of units and review against OEM specification to understand issues. * Ensure that analysis data is reported to Head of Engineering within agreed time scales in customer specific format as required. * Conduct detailed analysis of warranty returns, claims and costs to determine corrective and preventative actions to support both the Customer, Production and Supplier. * Provide technical support to all internal departments to maintain and improve product quality * Communicate fault and liability information to the relevant internal management in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction. * Contribute to ensuring lessons learned from warranty analysis are communicated to management to be captured on new projects * Support regular meetings with representatives from appropriate departments to establish an action plan for improving build quality to reduce warranty claims. * Ensure all products flow through the warranty department in a timely manner * Maintain the calibration system, ensuring all equipment is correctly calibrated Warranty Test Technician Candidate Specification: * Able to use and tools and measuring equipment. * Able to interpret results and data to determine root cause analysis. * Good communication and interpersonal skills. * Competency with Microsoft Excel and Word. * Preferred understanding of fuel systems and application on engine. * Preferred understanding of hydraulic and electromechanical systems. * Preferred experience of using machinery. * GCSE Level A-C, IVQ Technician certificate, BTec first certificate or equivalent NVQ level 2 qualification. Warranty Test Technician Salary and Benefits: * Starting salary £30,000 per annum. * 25 Days Holiday a year Plus Bank Holidays. * Life Cover (3 x Annual salary). * Employer contributes 3% to pension, rising to 5% to pension after 12 months. * 2 weeks’ additional paid leave for volunteers/reservists to attend training/camp. * Ongoing training and development opportunities throughout your career. About the company you will be working for: Starting out as a supplier of automotive parts, the company has expanded in to a range of sectors which includes diverse manufacturing and engineering divisions