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Posted: 56 days ago   Expires in: 1 days

Warehouse Manager

Salary: £38,000

Location: Croydon

Job type: Permanent

Category: Management

Warehouse Manager Required in Croydon £33k Basic + £38k OTE Croydon, Surrey  Automotive Parts Business Our client a large Automotive Parts Operation are currently looking for an experienced Warehouse / Goods in and Goods out Manager to join their team to lead, motivate and ensure the smooth running of their busy warehouse operation on a full time, permanent basis. The main purpose of the job role with our client in Croydon:  To run an effective and efficient warehouse through the management of the warehouse team to deliver excellent service to customers. To maintain the highest levels of stock integrity through efficient stock management, using defined warehouse processes to ensure full audit traceability. To run an efficient customer delivery schedule that meets customer needsKey Responsibilities Warehouse and Sales Performance  Set and allocate performance targets for the Warehouse Operatives and Van Drivers  Distribute targets equitably and in accordance with the skill and experience of each team member  Monitor and hit personal key performance targets  Monitor and hit departmental key performance targets  Regularly review targets with General Manager Manager and take action for any deviations  Ensure the team is keep fully up to date with any warehouse process changes from head office. Managing the Team  Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI's, and provide developmental or corrective support where required  With the Parts General Manager, ensure the team is motivated and recognised through appropriate rewards and bonuses  Ensure the team is properly trained and developed  With support of the General Manager, recruit new staff as required following the appropriate recruitment processes  Ensure new staff undertake the required induction process  Make core operating procedures and documented warehouse processes available to warehouse members and ensure business as usual continues when staff are off on holiday or transition out of the warehouseCustomer  Provide a high level of service to customers by ensuring your team follow the correct warehouse processes and procedures  Ensure the team organise and schedule deliveries to meet their customer needs  Ensure the team respond promptly to requests and resolution of queries and complaints and support them when required   With the Parts management team, monitor delivery schedules to help maintain and improve service levels  Feedback customer comments to the General Manager and team to improve customer experiences  Provide a professional image to the customer in line with operational standards e.g. ensure van are clean and staff are wearing presentable uniforms  Ensure parts returned for credit are dealt with in a timely mannerInbound Stock  Ensure that all inbound stock is checked, allocated to the correct locations and any anomalies reported  Identify damaged or faulty parts received. Report issues to the appropriate staff   Report damaged and faulty parts received within your warehouse immediately to avoid negatively affecting the customer Outbound Stock  Ensure your team are trained to pick parts accurately  Ensure all stock movements out of the building prior to dispatch are accurately controlled - guarding against any unauthorised removal of parts stock  Ensure that all outbound stock is securely package and handled to prevent transit damage  Ensure that a receipt, payment and an authorised signature is obtained for all parts stock issued in accordance with current process guidelines  When appropriate, order stockStock Integrity  Maintain a stock inventory to ensure shelf to system accuracy  Ensure stock is kept safe, secure and in good condition  Conduct and document daily perpetual inventory checks. Support the stock audit team as required  Ensure returns are processed are dealt with in accordance with automotive manufacturers processes Managing Deliveries  Through the team, ensure orders are picked accurately and promptly ready for dispatch to the customer  Ensure all customer delivery anomalies are reported to the Sales team to advise the customer accordingly  Identify the most effective and efficient delivery routes for the Van Drivers  Ensure a clear understanding of where the delivery vans are at all times - allowing visibility to the rest of the teamExperience and Knowledge our client is looking for in their next Parts Warehouse Manager  A proven ability in managing and motivating a team to achieve performance objectives  Ability to communicate effectively and build strong relationships with all key stakeholders  Able to use computer systems and software packages effectively (e.g. Excel, SAP)  Demonstrates a real passion for providing great customer service  Previous experience of working in a supervisory position within a warehouse that deals with high volume product lines would be advantageous  Honest disposition requiredIf this Warehouse Manager Job interests you and you would like to know more about it or other Automotive Jobs in Croydon and surrounding areas, please contact Liam Buffenbarger at Perfect Placement UK Ltd. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 2000 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs

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