We have a fantastic opportunity for you to develop your career with one of the world’s largest automotive brands. Are you passionate about automotive and the systems and subsystems that make vehicles work? Do you enjoy problem-solving in the most efficient way? Are you willing to continually learn as the future of automotive evolves? If so, we want to hear from you! Role Info: Vehicle Technician / Mechanic Romford Up to £55,000 OTE Plus Company Pension, Life Insurance, Medical Insurance, Staff Discounts, Plus Other Excellent Benefits/Incentives Full Time - Permanent As one of the leading Toyota Centre’s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. Who are we? The Steven Eagell Group, Europe's largest Lexus and Toyota retailer, is a prestigious and award-winning employer. With a strong presence across 44 locations in areas such as the Southeast, East of England, and West Midlands, we are seeking friendly individuals to join our expanding Customer Services team. We offer a remarkable working environment, coupled with exceptional benefits and exciting opportunities for career growth and development. At Steven Eagell, we believe in recognising and rewarding hard work, loyalty, and achievements with excellent incentives. The Vehicle Technician / Mechanic Opportunity: As a Vehicle Technician, you’ll be confident in communicating with different people, asking for help, and following procedures whilst always learning new skills and techniques. You will be interested in working for one of the largest automotive manufacturers in the world. Working at Steven Eagell Toyota, you’ll be proud to represent our brand, and you’ll be able to thrive in an exciting environment where your role as a Technician will be vital to the Centre’s success. Key Responsibilities: + Carrying out vehicle services and repairs, in accordance with Lexus technical standards, ensuring we deliver a great customer experience + Examining vehicles, diagnosing non-routine defects, with knowledge gained about the vehicles and relevant technologies + Reporting defects against Department of Environment (MOT) and Vehicle Safety Report (VSR) standards + Carrying out jobs within budgeted time, maintaining your own productivity + Taking responsibility for daily maintenance of tools and equipment, reporting any defects + Working in accordance with key Lexus or Centre processes + Liaising with customers directly where relevant and appropriate, listening carefully to build rapport and answering questions in a warm and professional manner to summarise details of work required or carried out + Coaching and supporting apprentice technicians, explaining, guiding and enabling others to learn About you: + Qualified Level 2/3 Vehicle Technician or Diagnostic Technician + Previous work experience within an automotive repair environment is necessary + Must hold a Full UK Drivers Licence + Technical aptitude, process-driven, and a fast learner + Organised in the workplace + Confident communicator and ready to ask questions and learn + Passionate about problem-solving and finding solutions to challenges + MOT Licence is preferred but not essential What’s on Offer: + 25 days holiday plus bank holidays + Company Pension + Sick Pay + Group life insurance + Medical insurance + Staff discount on car servicing + Benefits programme + In-house, manufacturer & professional qualifications + Staff referral scheme Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR