Service Advisor / Customer Service Advisor / Vehicle Service Advisor Location: Hertfordshire Salary: £30,000 Basic + Bonus + Company Benefits (OTE upto £32,000) Hours: Monday - Friday (9:00am - 6:00pm) + 1 in 4 Saturday Morning paid Overtime (8:00am - 12:00pm) We are working with a specialist, reliable, and reputable Commercial Vehicle Company based in and around the Hertfordshire area. They are seeking a passionate and dedicated Service Advisor / Customer Service Advisor to expand their growing team. This is a fantastic opportunity to work for and be part of a leading company that looks after and values its employees. Duties & Responsibilities: * Ensure all customer bookings are consistently and accurately recorded. * Answer incoming telephone calls to the site & greet all visitors to the site. * Managing customer inspection schedules – liaising with the customer and workshop, and managing the daily diary. * Keep customers informed of progress reports. * Respond to emails from customers, contractors, and other sites. * Completing Invoicing and filing, Job cards and dealing with bookings As a Service Advisor, you should hold: * Experience in the motor trade industry would be an advantage * Good phone manners, use of email, and computer literate * Full Clean Driving Licence * Responsive and willing to learn, receive training, and develop both yourself and those around you. * Able to prioritise your own workload and support the team Package and Salary details: * Competitive Salary * OTE / Bonus * Career Development * Training and progression * Brilliant Company Benefits * Safe & Friendly working environment If you feel you have all the required skills and experience for this position, ideally as Service Advisor / Commercial Service Advisor / Service Advisor then please forward an up-to-date CV to Yiannis Tsukalas If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities Service Advisor / Service Administrator / Commercial Service Advisor / HGV Service Advisor / Service Admin / Service Advisor / HGV Service / Customer Service Advisor / Customer Service / Customer Service Advisor / Service Advisor / Motor Trade Service Advisor / Vehicle Service Advisor