Vehicle Management and Reservations Operative | Swansea SA4 4LL | Full time | Circa £28,500 pa As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join our team of customer-focused professionals. With an expanding national network of locations and a fleet size of over 10,000 vehicles, our success is carried squarely on the shoulders of the people we employ. A subsidiary of the family-run CEM Day Motor Group, Day’s Rental was established in 1956 and is proud to uphold the principles and high standards embedded throughout the Group. Award-winning service, delivered by great people and made possible by the investment and trust we place in all our workforce, makes Day’s Rental a great place to build a career in the motor industry. What can Day’s Rental give to you? The successful candidate will receive the following benefits: * 6.2 weeks annual leave, inclusive of bank holidays, based on contractual hours * Long service annual leave awards * Contributory pension scheme* * Life assurance (death in service)* * Staff discounts (vehicles, parts, servicing, vehicle hire, finance) * Friends and family discounted leasing * Free onsite parking * Cycle to work schemes * Discounted uniform * Eligibility after a qualifying period of continuous service. Are you the right person for the job? * It is desirable that the successful candidate has previous vehicle administration and call centre experience, though applications from those with skills in a customer service or administrative roles will be considered * Applicants will have excellent communication skills, both written and verbal, via the telephone * Candidates must have the ability to interpret customer requirements and guide them to the most appropriate vehicle rental solution * The candidate must have the ability to work on their own initiative as well as part of a team * Be computer literate * Be eligible to work in the UK What will your role look like? * Report to the Central Reservations and VMS Manager * Support our customers’ fleet service requirements * Serve customer rental enquiries What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR