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Posted: 67 days ago   Expired

Vehicle Administrator

Salary: £0

Location: Rickmansworth

Job type: Contract

Category: Rickmansworth

Expleo are proud to work with one of the most respected Asian car manufacturers within Europe. Their production in the UK alone includes award-winning crossovers, commercial vehicles and the world's most popular electric vehicles. We are looking for a Vehicle Distribution Co-ordinator on a contract basis, initially for 6 months. This role will be working in a team of 6, supporting business achieving new vehicle sales objectives and meeting customer needs by ensuring availability, delivery and registration of new vehicles via their dealer partners. Main Responsibilities: * Dealer Support phone line and Inbox - support team to answer dealer telephone and email enquiries to agreed service levels. Dealer enquiries relating to vehicle ordering, availability, delivery and vehicle registration. * Daily admin tasks including non-appropriated vehicle checks, pull forward requests, and daily snapshot reporting * Transfer requests - process vehicle order transfer requests from dealer to dealer, including required finance checks * Cancellation and Mark Unsold Requests - process dealer requests for order cancellations and marking sold orders as unsold * Holds and Damage - support team to report on and chase held vehicles to help ensure timely delivery * Vehicle registration checks - weekly and monthly reporting to ensure vehicle registration records are aligned and accurate. Update databases where required * Vehicle registration - supporting dealers and Company Cars with bulk registration, particularly at month end Skills required: * Customer / Dealer enquiry handling * Proficient with Microsoft Excel * Knowledge of Microsoft Access * Use of mainframe systems (training provided)

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