Urban Logistics have an exciting opportunity to join a multinational transport business as a Transport Coordinator. Location: Basingstoke, Hampshire. Salary: £33,000 per annum Job Type: Permanent, Full time, Monday to Friday, shifts between the hours of 07:00 and 18:00, overtime will be required during busy periods. 100% office based. Transport Coordinator – The Role: This is an exciting opportunity to join Urban Logistics, a subsidiary of the KION Group, one of the world’s leading providers of forklift trucks, warehouse equipment and supply chain solutions. You will be responsible for delivering excellent customer service through giving clear direction to the delivery team and liaising with both internal and external customers. Transport Coordinator– Key Responsibilities: - Manage and track a team of drivers to ensure customer requirements are met - Assist drivers in resolving on road issues - Manage third party suppliers - Be the key interface between the daily operation, driver and customers, ensuring a balanced   approach is taken to delivering high levels of customer service - Using our bespoke Transport Management System (TMS) to process, arrange and send routes to drivers - Operational administration as required - Calling customers to arrange collections and deliveries - Any other duties as requested Transport Coordinator - Experience Required: - Communicating with customers and suppliers - Proficient on Microsoft Office, must be able to use Outlook, Teams and Excel - Excellent Communication and Organisation skills Transport Coordinator - The Person: - Excellent attention to detail with high levels of accuracy - Great team player - Highly adaptable and able to work under pressurised situations through prioritising tasks - Confident and professional telephone manner with the ability to build positive working relationships with customers, suppliers and colleagues - Excellent communication skills - with the ability to adapt their style and language (verbal and written) - Adaptable to extended work schedules when required Transport Coordinator– Benefits: - 25 days of holiday a year, plus bank holidays - Enhanced Salary Sacrifice Pension Scheme - Death in service benefit - Onsite café, plenty of free parking and 10 minutes’ walk from Basingstoke Station - Access to the KION Groups benefits portal - For the right candidate there may be opportunities to work as a Transport Planner To submit your CV for this great Transport Coordinator opportunity, please click ‘Apply’ now