TRANSPORT CONTROLLER STOKE 06.00 - 14.00 £13.84PH 14.00 - 22.00 £12.5% SHIFT PREMIUM This is a weekly rotating shift pattern Monday to Friday, 40hrs per week, overtime for Saturday and Sundays We are recruiting for a Transport controller to coordinate and provide support and information in the running of safe and efficient operation, working within clear guidelines to help achieve the operational standards and defined outcomes during your shift. Responsible for the execution of transport plans ensuring transport and network SLA's/KPI's are achieved. Controllers are front and centre of the transport operation demonstrating 21st century driver engagement and management. In addition to being a duty manager the controller is a dotted line manager ensuring the wellbeing, performance and motivation of the driver team through regular performance dialogues, scheduled 1-2-1's as well as ad-hoc communication and engagement. • Safe, legal and efficient execution of transport operations during a duty shift to network SLA's/KPI's • Review and amend where appropriate daily plans • Collate all feedback against plan in the daily operations log for use in plan/do/review calls • Daily operations issue management and resolution for transport and with local warehouse • Management of short term driver absence and relocation of work • Responsible for full and effective daily brief/debrief for DHL, agency and sub-contractor drivers • Responsible for driver and fleet legal compliance during shift in accordance with DHL Asset Management Centre of Excellence standards • Ensuring and sampling pre-shift checks (yard checks) and the defect process• Ensuring fleet management (OPS) processes are adhered to • Accident and breakdown management via standard operating procedures• Point of contact for all drivers during your drivers duty shift • Interrogation, allocation and assignment of work via TMS, ensuring system compliance • Manage Driver performance to identify any major discrepanies in accordance with the Daily Transport Plan • Where a subcontractor is starting and finishing at site, it is the responsibility of Transport controller and/or operators to brief/debrief the subcontractor. For any applications please submit your CV to JTL Recruitment