Trainee Parts Advisor Boroughbridge Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. A fantastic opportunity has arisen for a Trainee / Parts Apprentice at our Rotherham depot. The successful candidate will be highly motivated who is looking to develop within a commercial parts environment. With training (either at college or to run alongside our aftermarket development programme), you will provide the highest level of service to our existing parts customers, at the same time developing new contacts to broaden our customer base. The Role This is a trainee / apprenticeship position, full training will be given. * Supplying parts to customers. * Processing customers parts orders. * Identifying, sourcing, ordering & pre-picking parts. * Taking customer payments. * Stock control, handling, storing, locating & identifying parts. * Warranty processes and stock control. * IT systems, booking in & out of parts. * Communicating and how to support customers. Apprenticeship Requirements GCSE 9-4 (A*- C) in English and Maths (or equivalent). Hours of work During the training period hours of work: Monday to Friday:08.30am – 5.00pm Once established in the role (rotating shift pattern): Week One: 7.00am - 4.00pm Week Two: 8.00am - 5.00pm Week Three: 8.30am - 5.30pm Alternate Saturdays: 7.00am - 12.00noon Benefits Excellent in house and Volvo product training programme. Rewards gateway platform available for scheme members. Excellent contributory pension scheme. Tool allowance. Loyalty bonus. Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist. Crossroads Truck and Bus prides ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business