JOB SUMMARY The Test Ops Support engineer is responsible for Supervision of test execution activities within the payload AIT facility. Responsible for first line support across all test phases and all projects, providing test engineering and process support to shop floor operations The Test Ops support engineer will drive continuous improvements and the reduction on non-quality in the area of electrical and RF test operations. KEY RESPONSIBILITIES Safety * Ensuring that test safety measures and procedures are being adhered to during payload testing, examples of which would be DC safety / High power RF safety * Involved in the definition / review of the standard bay layout. * Ensure high standards of housekeeping are maintained across test activities and test equipment * Contribute to process confirmation within the operations team regarding the use / storage / maintenance of test assets * Responsible for raising test related safety issues within the SQCDP and FISH tools Disciplines * Enforce all cleanroom rules with anybody working in the cleanroom - i.e. Critical Move entry, mobile phones, food, etc. * Monitor teams discipline when working on assigned tasks. Raise any issue of discipline firstly with the operations team leader * The Test Operations support engineer is an extension of the Test Engineering team and is required to ensure that test process are being followed by the operations team, any deviation or behavioural issues are to be escalated through the operations team. Work Setting * Management of all cleanroom operational processes owned by the payload test team for all payload test phases. * Work with the Lead Engineers to agree the 'daily contract' of work to be carried out and highlight any difficulties based on resource, tools, and means. Identify any opportunities that may not have been considered in the plan to improve the efficiency. * Support the RF Lead in forward planning and looking at what tests are planned in the near term to ensure that paperwork, test aids are available. * Drive testing locally in the cleanroom: make sure there is no hindrance for the operations team and that all tasks are pursued continuously and efficiently. * The Test Operations support engineer is empowered to red-line the procedures / WIS in agreement with either the RF Lead; the process owner or the process manager. * Responsible for ensuring that the correct test aids are available for a project test phase, and any investigation and supplying these items to the OPS TEAM LEADS * Interface with Operations team at shop floor level for Test operational tasks. * Supporting the operations team by ensuring that test priorities are clearly understood. Escalate immediately when a priority task cannot be carried out. * Monitor the team as they carry out the tasks ensuring they are completed and in line with the set duration. Any outside the duration should be understood and fed back to the Lead Engineer for lessons learnt. * The Test Operations support engineer is responsible for supporting the 'daily contract' agreed with the Lead Engineer in the morning is performed efficiently and in line with scheduled duration acting as first line support to resolve issues locally or escalated following AIT test process. * Act as a focal point to provide supplementary test reference material required for efficient execution of test phases * First line filter for test related issues responsibility to escalate issues that cannot be resolved locally, to the correct job function * Co-ordinate investigations and 'non standard' work instructions, provide AIT process knowledge and support to both internal AIT test team and systems engineering teams * Co-ordinate EMC investigations working closely with EMC engineering team Reporting * Carry out a standard handover to the next Test Operations Support engineer to ensure key messages are understood with a follow up email. * Liaise with RF Systems teams when required to notify them of status and gain approval to move onto next priority. e.g. at the end of alignment planes. * Escalating issues via the SQCDP meetings as required, Test Management or using on call when out of hours. * Provide shift team with positive and constructive feedback to help develop them as an operator and escalate any recurrent or serious issues to cleanroom manager. * Provide sub-contractor performance feedback to cleanroom manager to ensure correct skills are maintained and performance issues are dealt with. Quality * Ensure all tasks are carried out to the correct level of quality and any issues are escalated to operations management. * Participate in PPS (Practical Problem Solving) sessions to define root causes and escalate as required. * The Test Ops Support engineer will support any improvement roadmap / improvement objectives related to Test in the cleanroom. * On projects, the test Operations Support Engineer has the responsibility of taking first action following anomaly or deviation i.e. the test Operations Support Engineer is responsible for logging into NC-CAPA and carry out first level diagnosis. REQUIRED EXPERIENCE * Electrical and/ or RF Engineering skills * Experience in Electrical Test environment * HND or Degree in Electrical / Electronic discipline, Electrical Test Engineering or RF & Communications or equivalent * Aerospace, Communications, Automated Test Equipment development * Strong Electrical/RF test measurement experience * Utilisation of automated test systems; including ATE Test Hardware & Software development * COTS digital test equipment experience * Problem solving aptitudes * Presentation skills - Clear and concise presentation of the project status to peers, managers, and internal customers * Organised - Good time management to ensure the team is always working and tasks are ready for the next operator * Mentoring / Coaching - Development of team members * Understand technical documents, drawings, procedures, etc. * Experience of procedure / process control DESIRED EXPERIENCE * Cleanroom experience * Management and/ or Team leading experience, with leadership abilities * Conflict management - dealing with local team issues * Electrical Test System Design / validation / experience * Previous experience of telecoms payload test Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy