Telesales Parts Advisor £27k basic with £32k OTE Reading Permanent/Full Time Working Hours: Monday to Friday (8am – 5.30pm or 7am – 5pm) / 1 in 4 Saturdays (8.30am – 12.30pm) Benefits include: 33 days Annual Leave; Discounts of Vehicle Purchases; Birthday off; Workplace Pension Scheme Our client, a dealership in the Reading area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more – please contact us today! Duties & Responsibilities of a Telesales Parts Advisor: * Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate. * Dealing with all incoming enquiries from retail customers. * Helping and assisting in all aspects of the warehouse. * Selling parts to retail and wholesales customers. * Delivering exceptional customer service to external and internal customers. * Assisting in stock checks. * Maintaining a strong working relationship with the manufacturer. * Discussing relevant promotions and offers to customers. * Receiving, recording and allocating parts and consumables from suppliers. Your Background & Skill: * Proven experience as a Parts Advisor within the motor trade (2 years minimum). * Experience of using Kerridge ADP Drive would be advantageous. * Excellent telephone manner/communication skills. * Ability to work towards deadlines. * Committed to delivering excellent customer service. * Confident and professional. For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy