An opportunity has arisen for a reliable, flexible individual to provide in-house technical direction and assistance to automotive manufacturers regarding the use of customer product lines and application methods in the Midlands. The successful candidate will support one manufacturer across one or more locations working 5 days a week with some need for support at weekends and evenings. Major Responsibilities: Provide technical direction and assistance to the manufacturer regarding use of product lines Respond to complex questions and concerns from manufacturers regarding products and process issues Represent the customer as an expert in paint technology Analyse product data to provide the manufacturer with quality improvements Work closely with the customers technical and manufacturing teams to support product quality Prepare accurate and timely technical reports Run and support new product trials Maintain material stock and placing orders ensuring the customer site has adequate stock to run production Strong experience in: Coating products and application Matching/shading colour and effect differences Multiple application methods and equipment types Lean manufacturing processes Essential skills: Excellent communication skills, both written and verbal across all levels of the organisations Self-motivated with demonstrated ability to work as part of a team Problem solving and root cause analysis Time management and self-organisation Cover is required between the hours of 6am – 6pm. Shift times are 6am – 1pm and 11am – 6pm and rotated weekly