Exciting opportunity for someone with exceptional customer service skills within the automotive/fleet sector. Our Yaxley-based client is currently seeking a Technical Customer Advisor to join their dynamic team. We are looking for individuals who are highly resilient, organised, and able to work effectively under pressure. Excellent people skills, a friendly telephone manner and automotive industry experience are essential for this role, as you will be the primary point of contact for their valued customers. Proficiency in using multiple systems is crucial, therefore being IT literate is another essential requirement. As Technical Customer Advisor you will: * Manage customer service process efficiently, serving as primary contact. * Maintain and update systems promptly. * Review planned work for customer readiness, initiating pre-calls. * Coordinate vehicle check-ins and pickups with customers. * Provide clear explanations upon vehicle return. * Complete paperwork to audit standards. Benefits: * Bonus Scheme (up to £4,000 extra) * 22 Days Holiday plus 8 Bank Holidays * 2 x Salary Death in Service Benefit * Refer a Friend HGV Tech Scheme £1,000 * Uniform & PPE payments * Cycle to Work Scheme * Cashback Health Care Scheme If you are passionate about delivering exceptional customer service, thrive in a fast-paced environment, and possess the necessary skills to excel in this role, we want to hear from you! Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further