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Posted: 94 days ago   Expired

Service Reception Manager

Salary: £0

Location: West Midlands

Job type: Permanent

Category: West Midlands Management Reception

About the role A fantastic opportunity has arisen for a Full Time Service Reception Manager to join our very successful service team at Sytner BMW and MINI Coventry. Supporting our Service Manager, you will manage & lead a strong team of Service Advisors as they strive to delight our customers and exceed departmental targets. You will provide valuable support & direction for all daily tasks within this fast paced environment and look for ways to constantly improve processes and customer experience whilst maximising profitability. About you Previous experience in a similar role within the motor industry is essential. You need to be an energetic and motivating leader and it is vital that you can handle a varied and busy workload, as you will be the first escalation point for service advisors as they assist our customers. You should have a genuine "Can Do" attitude, commercial awareness and the ability to work in a high pressure environment. You should strive for operational excellence whilst ensuring that the customer always comes first and be able to demonstrate fantastic leadership skills that can drive a team forward. Why Sytner? Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package. We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that: Additional Holiday Industry-leading Maternity, Paternity and Adoption Pay Bespoke Flexible Working Solutions Enhanced Long Service Awards Discounted Car Schemes High Street Discounts At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey


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