Service Manager - Newtownabbey Sleator Plant are proud suppliers of Genie Access Equipment, Rokbak, Mecalac Construction Equipment and Sany excavators. Sleator Plant is your local capital equipment solution provider, specialising in the supply of machinery, to the construction and material rehandling sectors, amongst others. Expert advice, competitive pricing and a professional courteous service are guaranteed. At Sleator Plant, we have carefully selected a portfolio of products supplied by world market leading manufacturers. Innovative, value for money, quality engineered equipment you can trust. Sleator Plant is part of the Ballyvesey Holdings group of companies. Service Manager - Newtownabbey As Service Manager you will oversee the daily running of the workshop and service department, organising by way of the Service office team the workflow of Mechanics and ensuring customers receive a smooth and positive service. We are looking for an individual with experience in a similar role such as Workshop Controller, Workshop Manager or Service Manager. Mechanical knowledge of Plant, HGV or Agri machinery would be desirable. Competitive salary package, negotiable on experience. The Role Manage the service department, ensuring internal, retail and warranty work runs efficiently Ensure department has a prioritised flow of work through the workshop engineers Oversee a team of mechanics and office staff, ensuring work is complete to a high standard and on time Manage service department processes, identify improvement areas and solutions Organise mobile service work for call outs and update customers Develop and maintain customer relationships Work towards key targets for service performance and growth Manage, coach and upskill staff when required Ensure all department members are working in accordance with group H&S policies What we are looking for Management or Supervisory experience in a similar workshop/ service role Technical/ Mechanical knowledge of Agri or Plant machinery desirable Organised approach to running your department Excellent communicator across staff and colleagues as well as customers Management skills, can motivate and drive a high performing team Commercial acumen with sound understanding of financials At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: https://(url removed)/privacy-policy
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