Job Title: Service Advisor - Prestigious Car Brand Location: Stockton-on-Tees, TS18 3RB Salary: Up to £30,000 basic salary + bonus – OTE £37,000-£40,000 (uncapped) Full Time and Permanent Monday to Friday – 8.00am-6.00pm (1 hour lunch) Role will involve working Saturday mornings on a rota Basis which is currently 1 in 4 but which will eventually move to 1 in 6. Saturday working is paid as overtime. Our client is a well-established automotive retailer representing prestigious car Brands across the country They are now actively looking to recruit for a Service Advisor for their premium and luxury car dealership in Stockton-on-Tees. To be a Service Advisor, it is essential that you hold a full UK drivers’ licence. What does the role of Service Advisor involve? * You’ll be providing estimates, booking and scheduling service/repair work for our clients customers * You will advise a recommended course of action and accurately invoice for work carried out * You will keep our customers fully informed of all available extras, accessories and value products, maximising the opportunity to up sell What do you need to succeed as a Service Advisor? * Background in customer service, sales and a keen interest in the automotive industry * Previous service advisor experience with a car dealership * Awesome organisation/admin skills and experience using computer systems * Upselling experience as well as being comfortable in fast-paced environment * The ability to maintain customer service levels whilst meeting KPI’s and deadlines * IT Literate, our client use ‘Pinnacle’ systems / software, so familiarity with Pinnacle would be ideal but it is not essential Benefits: * 23 days holiday + bank holidays * Bonus / Commission * Pension Scheme * Your birthday off as an extra holiday * Paid day off every year to volunteer for a charity of your choice * High Street Discounts * Referral Scheme * Tailored training and endless career growth opportunities To apply for this role please submit your full and up to date CV to Jonathan at Pybus Recruitment