Are you a customer-focused professional with experience in the motor trade? We’re looking for a Service Advisor to join a busy, well established dealership/workshop in the Guildford area. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, takes pride in providing top tier customer service, and has a solid understanding of automotive processes. What You’ll Be Doing: * Greeting customers and managing service bookings * Liaising between customers and the workshop * Explaining work required and providing accurate estimates * Upselling additional services and products where appropriate * Managing invoices, warranty claims, and service records What We’re Looking For: * Experience in a Service Advisor or similar role (automotive industry essential) * Great communication and organisational skills * A proactive, customer-first attitude * Kerridge / Pinnacle / other DMS knowledge is a plus * Ability to work under pressure and meet deadlines What’s On Offer: * Competitive base salary between £26,000 and £31,000 * Performance-based bonus scheme * Ongoing training and progression opportunities * Friendly, professional team environment * Full-time, permanent role If you’ve got the skills and attitude to deliver an exceptional service experience, we want to hear from you. Apply now or get in touch for more details