Service Advisor / Customer Service Advisor / Vehicle Service Advisor Location: Hemel / Hertfordshire Salary: £29,000 - £30,000 + Bonus + Company Benefits Shift: Monday - Friday (6:30am - 3:30pm) 1 in 4 Saturdays At Overtime We are working with a specialist, reliable, and reputable Commercial Vehicle Company based in and around the Hertfordshire area. They are seeking a passionate and dedicated Service Advisor / Customer Service Advisor to expand their growing team. This is a fantastic opportunity to work for and be part of a leading company that looks after and values its employees. As a Service Advisor / Customer Service Advisor / you will be required to undertake the following: * Answer incoming telephone calls to the site. * Greet all visitors to the site. * Ensure all customer bookings are consistently and accurately recorded. * Managing customer inspection schedules – liaising with the customer and workshop and managing the daily dairy. * Keep customers informed of progress reports. * Use a computerised management System, and respond to emails from customers, contractors, and other sites. * Ensure that Health and Safety regulations are always adhered to. * Completing Invoicing and filing, Job cards and dealing with bookings As a Service Advisor you should hold: * Experience in the motor trade industry would be an advantage * Good phone manners, use of email, and computer literate * Full Clean Driving Licence * Responsive and willing to learn, receive training, developing both yourself and those around you. * Able to prioritise your own workload and support the team. * Excellent relationship skills with both colleagues and customers alike. Package and Salary details: * Competitive Salary * OTE / Bonus * Career Development * Training and progression * Brilliant Company Benefits * Safe & Friendly working environment If you feel you have all the required skills and experience for this position, ideally as Service Advisor / Customer Service Advisor then please forward an up-to-date CV to Yiannis Tsukalas If this role is not quite right do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities Service Advisor / Service Administrator / Commercial Service Advisor / HGV Service Advisor / Service Admin / Service Advisor / HGV Service / Customer Service Advisor / Customer Service / Customer Service Advisor / Service Advisor / Motor Trade Service Advisor / Vehicle Service Advisor