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Posted: 61 days ago   Expired

Service Advisor

Salary: £0

Location: Warrington

Job type: Permanent

Category: Advisor

Position:  Service Advisor

Location:  Warrington

Competitive salary

Full Time, Permanent position

 

Here at Halliwell Jones (Warrington) Ltd we have an exciting opportunity for a Service Advisor.  The position is located at our Warrington Centre which is a fantastic modern facility consisting of Aftersales, Bodyshop and BMW and MINI Sales.  On offer is a competitive salary, ongoing training and development at the BMW Group UK Academy and great career progression opportunities.

 

Reporting to the Service Manager, the main objectives of the post are:

 

  • To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.

  • To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.

  • To carry out customer follow up and prospecting activities to maintain and build the volume of work within the workshop and promote the sale of accessories, tyres, Lifestyle products, insurance, etc.

  • Responsible for liaising with Service customers and designated contact for maintaining good relations and updates with regards of vehicles etc.

  • Explain and issue the customer with the Vehicle Health Check report.

     

Essential criteria for the position includes:

 

  • Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.

  • An outstanding attitude and passion for customer service.

  • Passion for BMW products and technology.

  • Strong interpersonal and presentation skills.

  • Ability to work autonomously.

  • An enthusiastic, dynamic and team orientated personality

  • Expired

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