VWAuditec Bishops Stortford are currently recruiting for a Motor trade/Automotive Service Advisor looking to work in a less pressured environment than that of a Main Dealer. We are an established and highly respected independent business, specialising in Volkswagen, Audi, SEAT, Cupra and Skoda products. Working in our front-of-house reception, duties include - * Checking in customers at the start of the day and confirming work requirements * Taking telephone bookings for future work and answering customer enquiries * Looking up and ordering of parts * Liaising with Vehicle Technicians and advising and selling additional identified repair work * Preparing job cards for future bookings * Production of customer invoices * Explaining the work carried out and handing over the customer's vehicles A good knowledge of vehicle parts and locations is key to this role. We offer - * Excellent rates of pay * No weekend or Bank Holiday working * Minimum 22 days holiday * No pressure from productivity or sales targets * Working with main dealer/factory equipment and access to all technical information * Clean and comfortable working conditions * Manufacturers' training courses available (Volkswagen Group Head Office, Milton Keynes) * Secure on-site staff parking * Working with a highly experienced and customer focused team * Working for a privately owned business who prides themselves on customer service and providing the best working environment for our colleagues