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Posted: 95 days ago   Expired

Service Advisor

Salary: £25,000

Location: Portadown

Job type: Permanent

Category: Advisor

Our client are a premium brand car dealership based in Portadown who are looking to appoint a Service Advisor to join their aftersales team. We are looking for an individual with a passion for delivering excellent customer service who can set the brand apart. The Role: Working with a premium automotive brand, as a Service Advisor you will be an important link between customers and the workshop. Your role will involve welcoming customers to the service department, ensuring they have a smooth experience, understand and agree the repair needs to be booked in and presenting the completed job. You will also organise test drives with Technicians, liaise with the Parts department, suggest additional products or services to the customer and ensure invoicing is accurate. It's all about delivering an excellent customer experience. What we are looking for: The successful candidate will have proven Service Advisor experience with strong customer service skills. You will be someone who can adapt quickly to processes and display passion for the brand. You will be an excellent communicator and have an organised approach to your workload. Experience with Kerridge or a similar dealer management system is preferable. Competitive salary package is on offer for the successful candidate, pension scheme, subsidised car manufacturer purchase scheme and bespoke training provided


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