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Posted: 52 days ago   Expires in: 5 days

Service Advisor

Salary: £23,000

Location: Edinburgh

Job type: Permanent

Category: Advisor

Service Advisor - Edinburgh Salary: £22k-23k The Company My client is a well-established name within the motor industry.  They have six dealerships across the UK in Edinburgh, Livingston, Falkirk and 3 across Liverpool in Speke, Bootle and Prescot.  They have won multiple Awards for Outstanding Customer Satisfaction and they believe it's all about ensuring their customers get exactly what they want, at the right price. The Role My client is looking for an Experienced Service Advisor to join their team in Edinburgh. Role Responsibilities: Acting as the liaison between the customer and the technicians the Service Advisor will: Agree service and repair instructions and book vehicle in to the workshop Welcome all customers at the service reception in a warm, professional manner Liaise with all relevant personnel to ensure complete customer satisfaction Maximise workshop profit opportunities Achieve the customer satisfaction objectives and to ensure that the customer is dealt with professionally adhering to the manufacturer standards and dealership procedures Essential Skills & Requirements: 3+ years in a Service Advisor role enthusiastic and driven professional excellent communication and customer facing skills and can demonstrate excellent customer satisfaction skills trustworthy and reliable, and committed to the role IT Literate Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

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