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Posted: 12 days ago   Expires in: 29 days

Service Advisor

Salary: £13

Location: Sheffield

Job type: Temporary

Category: Advisor

Now Hiring: Service Advisor – Automotive Dealership Location: Sheffield Salary: £13.12 Contract: Tempoary (This will be  temporary to permament position)  Are you a confident and customer-focused Service Advisor looking to take the next step in your career? We’re on the lookout for a professional and experienced Service Advisor to join our dynamic dealership team. If you’ve got a solid background in aftersales, a passion for delivering outstanding customer service, and the drive to maximise service opportunities. We want to hear from you! What You’ll Be Doing: • Using the DMS system to manage service bookings and customer communication • Liaising with customers in person, by phone, and via email throughout the service process • Carrying out pre-calls to confirm bookings and prepare vehicle handovers • Upselling additional work identified during Vehicle Health Checks (VHCs) • Updating customers with accurate ETAs, progress reports, and costs • Working closely with Vehicle Technicians and the Service Manager to ensure smooth workflow • Ensuring all service paperwork is completed to the highest standards About You: • Minimum of 2 years' experience as a Service Advisor in a franchised dealership • Strong knowledge and hands-on experience with Vehicle Health Checks (VHCs) • Proficient in upselling recommended work in a professional, ethical manner • Confident and polished in face-to-face customer interactions • Experienced using Pinnacle (or other DMS systems) • Organised, proactive, and able to work well under pressure Apply now and start your next chapter with Venatu Automotive Natalie Deere

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